Pilot program launched in May as a proof of concept.
- It consisted of two phases, and from Phase I to Phase II performance KPIs jumped by an average of 246% [see table]
- Phase I facilitated 97 reservations with that number increasing to 160 for Phase II.
- Revenue share from booking activity came to $3,238 (20% of gross receipts)
A few key insights from Phase I were the drivers of KPI growth in Phase II:
- Schools needed a way to identify peak demand periods for their area
- For Phase II, we introduced a parent survey that schools distributed to their families
- Schools needed a way to easily create marketing material
- For Phase II, we rolled out templates for schools to use and customize
- Schools wanted a way to incentivize parents to book earlier
For Phase II, we introduced an ‘early bird’ discount feature
- Parents wanted an easy way to invite friends to join them
- For Phase II, we embedded a playdate invitation feature into the booking flow