Upkept, Inc.

Apparel repaired, not replaced
Rogers

About Upkept, Inc.

Upkept is a tech-enabled apparel repair service. The company built software that manages intake, pricing, workflow routing, and customer communication for garment repair at scale. The platform channels demand to skilled repair professionals who execute the physical work in Upkept's centralized Northwest Arkansas facility. Tech handles logistics; craft handles quality. Full-stack vertical integration means the company controls the entire operation end-to-end.

Market timing is converging from multiple directions. California's SB 707 extended producer responsibility law takes effect in 2026, requiring brands to fund repair infrastructure or face compliance costs. Consumer demand for repair services is rising as sustainability moves from marketing to purchase behavior. Brand sustainability teams need measurable circularity programs with transparent data, not vague commitments. Upkept is building the infrastructure layer that captures all three tailwinds.

Founder Robin Wallis Atkinson brings nine years of experience building repair workforce development programs through INTERFORM/Rhizome, providing deep operational expertise and industry credibility. Upkept closed a $105K oversubscribed friends-and-family round in 2025 and is raising its Pre-Seed in summer 2026 to scale B2B brand partnerships and expand repair capacity.

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Problem statement

Consumers want to repair clothing instead of replacing it, but the existing repair landscape is fragmented and inaccessible: local tailors operate independently with no digital infrastructure, quality is inconsistent, pricing is opaque, and logistics are inconvenient. There's no scalable repair service that delivers the convenience consumers expect from modern e-commerce.

Apparel brands face the same infrastructure gap at a different scale. New legislation like California's SB 707 extended producer responsibility law requires brands to fund repair programs or face compliance costs. Sustainability teams need measurable circularity initiatives with transparent data. Consumers increasingly expect repair as a service option. But brands have no turnkey partner that can handle logistics, quality control, customer communication, and program reporting at scale.

Both markets need the same solution: reliable, tech-enabled repair infrastructure that works. Upkept built it.

Traction Metrics

Traction information

- First-to-market with scalable direct-to-consumer apparel repair platform — establishing Upkept as the go-to solution for nationwide repair infrastructure
- Invited to pitch nationally-scoped brand pilot with major apparel retailer's prestige brand — moving from consumer DTC to B2B infrastructure
- First company signed to Capital Factory's Station NWA (All Access 2026, 1% equity) — Walton Family Foundation-funded hub focused on supply chain/logistics/manufacturing
- Active participant in California SB 707 (textile EPR) working groups following Landbell USA's selection as PRO (February 2026) — positioning Upkept as essential compliance infrastructure for brands selling in California
- Closed $105K friends-and-family round (oversubscribed by $5K, February 2026) — 9 investor groups, 8 led by women, 6 first-time angel investors
- AOV increased 33% month-over-month to $59.17 with 1.9 repairs per order (up 36%) — customers gaining confidence and sending more repairs per shipment
- Capital-efficient build: $145K total deployed to build DTC platform, B2B API infrastructure, 18-state national footprint, and regulatory positioning — averaging $1,467/month revenue in most recent quarter

Product images

Milestones

March 2026

Friends and Family Round Closed, Board Announced

Upkept, a tech-enabled garment repair platform based in Rogers, has closed a $100,000 friends-and-family funding round and named its inaugural board of directors, the startup announced.

Proceeds from the funding round will support technology development, expanded repair capabilities and the continued buildout of Upkept’s business-to-business infrastructure. Founder and CEO Robin Wallis Atkinson said the participation reflects growing confidence in Upkept’s vision and brings new investors into the regional startup ecosystem.

Americans discard an estimated 81 pounds of clothing per person each year. Upkept estimates the addressable repair market could reach $11.8 billion if every adult in the United States repaired just two garments annually.

Launched in 2025, Upkept hit this funding milestone within its first year.

Through its online platform, customers can send garments to Upkept for professional repair services, including hems, seam repairs and hole fixes. Items are repaired by trained specialists and returned to customers, creating a consistent repair experience that replaces the fragmented and often hard-to-access network of local tailoring services. The company currently serves customers nationwide from its Arkansas operations hub.

“Repair does not exist at scale because the infrastructure to make it convenient and consistent has never been built,” Atkinson said. “This round helps us invest in the technology and operational capacity needed to make repair accessible for consumers and actionable for brands.”

The Upkept board includes Atkinson; co-founder Dr. Cash Acrey, who serves as chief financial and technology officer; and Ellie Bertani, president and chief executive officer of the GitLab Foundation.

Atkinson brings more than a decade of experience in the sewn trades ecosystem and workforce development. She previously founded INTERFORM, a northwest Arkansas nonprofit that built repair and manufacturing programs with apparel brands and trained garment workers from immigrant and refugee communities.

Acrey is a teaching associate professor of finance and the assistant department chair of the Finance Department at the Sam M. Walton College of Business at the University of Arkansas. He also founded and led the Arkansas Impact Investing Initiative and brings experience in financial systems, technology development and startup governance.

Bertani brings extensive experience in workforce development and economic mobility through leadership roles across the nonprofit and corporate sectors, including senior leadership positions at Walmart and Wells Fargo. At Walmart, she helped launch LiveBetterU, the company’s education and career advancement program that has served more than 1.5 million associates. Her success was recognized with the Sam Walton Entrepreneurship Award, Walmart’s highest honor. She currently leads the GitLab Foundation, which focuses on expanding economic opportunity globally.

“Upkept is building the kind of practical, tech-forward infrastructure the apparel industry has been missing,” Bertani said. “Robin and her team understand both the operational realities of garment repair and the systems required to make it scalable for consumers and brands.”

https://armoneyandpolitics.com/upkept-closes-funding-round/

September 2025

Upkept Platform Launched

Customer-facing repair platform launched nationwide, accepting first orders. Fully in-house repair model operational with transparent pricing, prepaid shipping, and quality-controlled service. First revenue generated October 2025.

April 2025

Company Incorporated

Formal establishment of Upkept, Inc. as a for-profit entity, marking the transition from nine years of nonprofit repair economy infrastructure work to a scalable, investable business model. Beta repair platform launched to customers one month later (May 2025).

Updates

Profile created.
Added 1 day ago

Funding

Not raising capital right now

Total raised to date: $105,000
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