Award-winning healthtech startup Cloud 9 proves 1,200% ROI for cities and counties, by treating mental illness, while diverting away from ERs, jails & courts. They are disrupting an overlooked $7.5B failed system, intersecting mental health and public safety, and have a strong pipeline of customers and public support.
Cloud 9 keeps citizens in need connected to mental healthcare, diverting away from the revolving doors of ERs, jails and courts, relieving this burden from our first responders, while improving efficiency of clinical care teams and social services. We’ve proven the ability to care for those in need, increasing clinician capacity by 9X and reducing unnecessary ER and jail visits by 80%. This routes citizens to the care they need, reduces deadly interactions with law enforcement and creates massive savings for communities that has generated a staggering return on investment for customers of 1,200% ROI.
Cloud 9 has demonstrated clear product-market fit across government deployments, with 1,000%+ increases in service access, double-digit reductions in ER and jail visits, and ROI exceeding 600% in multiple regions.
We’ve achieved:
95% user satisfaction (NPS)
80% diversion rates from crisis calls
Millions in public cost savings
National recognition for our first responder collaboration model
Our B2G SaaS model scales across rural, urban, and county systems and integrates with EHRs, EMS, and 988 lifelines. Leaders cite our platform as effective, scalable, and life-saving.
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